The stories we tell about our healthcare experiences create those experiences. Whether it's how your team frames challenges, how patients understand their care journey, or how leaders communicate vision, they determine the outcomes through the stories they tell. I help healthcare leaders identify and reframe the stories that drive their organizations—creating more aligned, effective approaches to serving diverse workforces and patient populations.

Through strategic narrative consulting, I partner with healthcare leaders to transform how their organizations understand and communicate about patient care, team dynamics, and organizational change.

Through serving as Assistant Vice President of Student Affairs, Student Health Director, Associate Professor of Family Medicine & Community Health, and Director of Student Wellbeing Research, I’ve amassed a depth and breadth of experience spanning clinical, administrative, and academic domains that gives me unique insight into the interconnected challenges healthcare leaders face.

I specialize in building multifunctional teams that integrate medical, counseling, nutrition, case management, health promotion, and specialty care professionals. From the individual patient to the population health level, I believe sustainable change happens when we honor healthcare's humanistic foundation while constantly reevaluating how and where patients are best served.

Having overseen a large student health insurance plan, I understand healthcare challenges from multiple perspectives—as clinician, administrator, and advocate. This experience, combined with working in high-stakes, high-visibility environments with diverse constituencies, has taught me to navigate complex organizational dynamics while keeping patient and clinician wellbeing central.

My partnership philosophy is straightforward: I don't come as a vendor with one-size-fits-all solutions. Instead, I work alongside you to understand your unique context and develop strategies tailored to your organization's culture and goals—ensuring sustainable change your teams can embrace.

I earned my Bachelor of Arts in English and Doctor of Medicine degrees from The Ohio State University. As former Executive Editor of the Journal of American College Health and Co-Editor of Principles and Practice of College Health, I bring both scholarly rigor and practical wisdom to every engagement.

Based in Chapel Hill, North Carolina, I'm ready to partner with healthcare leaders committed to creating more humane, effective, and sustainable approaches to care delivery.

My Approach

My consulting methodology combines deep healthcare expertise with narrative strategy to help leaders:

• Reframe organizational challenges as opportunities for growth and innovation

• Develop communication strategies that resonate across generationally and culturally diverse teams

• Create patient care narratives that improve experience and outcomes

• Build cohesive team cultures through shared storytelling and aligned vision

• Navigate complex change initiatives by helping stakeholders understand their role in the larger story

Every engagement begins with understanding your organization's unique narratives—the spoken and unspoken stories that shape how your team thinks about their work, how patients experience care, and how leaders communicate priorities. From there, we work together to craft more compelling, authentic stories that drive the outcomes you're seeking.